1. Quality of products and services

Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied

How do we compare to your best supplier?

Worse Than
Equal To
Crane Aerospace is the Best

Comments

2. On-time delivery of products

Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied

How do we compare to your best supplier?

Worse Than
Equal To
Crane Aerospace is the Best

Comments

3. Turnaround time for warranty or repair items

Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied

How do we compare to your best supplier?

Worse Than
Equal To
Crane Aerospace is the Best

Comments

4. Price of products

Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied

How do we compare to your best supplier?

Worse Than
Equal To
Crane Aerospace is the Best

Comments

5. Lead time for product delivery

Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied

How do we compare to your best supplier?

Worse Than
Equal To
Crane Aerospace is the Best

Comments

6. Responsiveness & support from your contacts

Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied

How do we compare to your best supplier?

Worse Than
Equal To
Crane Aerospace is the Best

Comments

7. Our ability to proactively communicate key issues

Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied

How do we compare to your best supplier?

Worse Than
Equal To
Crane Aerospace is the Best

Comments

8. Our flexibility in meeting customer needs

Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied

How do we compare to your best supplier?

Worse Than
Equal To
Crane Aerospace is the Best

Comments

9. Value of products

Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied

How do we compare to your best supplier?

Worse Than
Equal To
Crane Aerospace is the Best

Comments

10. Support of business strategies and initiatives

Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied

How do we compare to your best supplier?

Worse Than
Equal To
Crane Aerospace is the Best

Comments

11. Ease of placing orders and availability of order status

Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied

How do we compare to your best supplier?

Worse Than
Equal To
Crane Aerospace is the Best

Comments

12. Overall performance as a supplier

Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied

How do we compare to your best supplier?

Worse Than
Equal To
Crane Aerospace is the Best

Comments

13. What do you perceive as our greatest strength?

14. What do you perceive as our greatest weakness?

15. Do you see any opportunities for improvement?

16. How familiar are you with Crane Aerospace?

Very Unfamiliar
Unfamiliar
Neutral
Familiar
Very Familiar

17. Overall, how satisfied are you with Crane?

Very Dissatisfied
Dissatisfied
Somewhat Dissatisfied
Somewhat Satisfied
Satisfied
Very Satisfied

18. Which industry publications do you read?

Aviation Week
Overhaul and Maintenance
Flight International
Aircraft Technology Engineering and Maintenance
AMT

Other:

19. What company do you work for?

20. What is your name?

21. What is your job title or function?