ELDEC
ATTN: Warranty and Repair
ELDEC Corporation
16706 13th Avenue West
Lynnwood, WA USA 98037-8597 |
Airport of Destination:
SEA
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Customs Broker:
UPS Supply Chain Solutions
Auburn, WA USA
Telephone: 253.872.4310
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Hydro-Aire
ATTN: Spares Returns
Hydro-Aire
3000 Winona Avenue
Burbank, CA 91504 |
RMA Requests
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Lear Romec
ATTN: R&O Department
Lear Romec
241 South Abbe Road
Elyria, OH 44035 |
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P.L. Porter
ATTN: Spares Returns
P.L. Porter
3000 Winona Avenue
Burbank, CA 91504 |
RMA Requests
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Detailed Product Return Instructions
To assist us in processing your returns more efficiently, we ask that all
returned goods be accompanied by paperwork that clearly indicates:
- Reason for return, including PIREPs (where applicable)
- Repair purchase order number
- Correspondence reference numbers
Parts purchased from us may be returned for any of the following reasons:
- Overshipments:
Quantity of parts received is in excess of quantity specified on the purchase
order.
- Wrong Part Number:
Receipt of parts numbered other than those specified on the purchase order when
we have not notified the customer in writing that the part received is a
substitute replacement for the ordered part.
Warranty Returns
- The return of parts nonconforming to specification during the warranty period.
Please identify the reason for rejection.
- Warranty units should be returned via standard freight.
- Airlines must identify the fuselage or aircraft number, the make, and the flying
time on our part(s).
- For more information on Warranty Returns and Claims, see the Warranty Service
and Claims section.
Parts Not Under Warranty
- The return of parts for repair, overhaul, modification or testing should include
a repair purchase order and identify the reason for return. A copy of the repair
purchase order should accompany the shipment.
- Parts returned to us without purchase order coverage will be held for 30 days,
then returned at customer expense, if no purchase order is received.
- We will notify you that certain non-repairable products are candidates to be
scrapped. If written response to this notification is not received within 30
days, we may elect to scrap the product.
- See Repair and Overhaul Services for fees charged for repairs not under
Warranty.
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